Privacy Policy

In line with the General Data Protection Regulation (GDPR)

Please note: you do not need to provide any personal information to view this website.

This privacy policy sets out how EMI uses and protects any information that you give EMI when you use this website. EMI is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

EMI may alter this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2011, was updated in June 2015, and was further updated in 2018 following changes in Data Protection Laws.

Our Services

EnergyMedicine International provides training in Subtle Energy Medicine which includes Crystal Therapy, Energy Therapy, Bach Flower Remedy and Stress Therapy. We can be contacted through the contact form on this website; or via email: Tel: 020 8274 8118. Mail:81 Breamwater Gardens TW10 7SG

What information do we collect?

We may collect your name and contact information such as email address and address when you make an enquiry via our electronic contact form, or when you use our order form to order a product. We may collect other demographic information such as your preferences and interests, and how you heard about us.

Please note: non-personal and anonymous analytics data is also collected, via the third-party service, Google Analytics, to help us accurately estimate the number of visitors to the website and volumes of usage. This is further explained in our cookies policy.

What we do with the information we gather?

We require this information to understand your needs and hence respond more appropriately to your enquiries or orders.

We do not store the personal information provided, beyond responding to an enquiry or order, unless you choose to undertake a course or request further information beyond your initial enquiry. In such an instance, your details will be stored for six months in our hardcopy files or within a localised and secure, computer-based system. We will then delete this unless you have opted to be included on our mailing list (see below) or you are studying with us.

We store the information for six months so we can refer to it should you continue your email correspondence with us. If you wish for this to be deleted sooner, please contact us.

Please note that if you are undertaking a course, a further privacy policy for course bookings will be provided to you, outlining how we process student data.

Your information will not be stored within the website or on any third-party databases.

Mailing List

EMI periodically sends out information on upcoming courses and workshops. On our contact form you will be given the option to ‘opt in’ to be on this mailing list. You may also email us, requesting to be added to this list. If you do so, you will be deemed to have given consent for us to hold your name and email address indefinitely, on our mailing list, for the purposes of receiving our information.

You can opt out at any time by contacting us, and your details will be deleted from the mailing list.


We do not provide any personal information to third parties outside the EMI, or use this information for any other purpose than those listed above except as in accordance with any agreement we have with you or as required by law.

We respect your right to privacy and will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the General Data Protection Regulation (GDPR) 2018.

If You Are Under 16 Years Old

If you are aged 16 years old or younger, please obtain parental/guardian permission before providing your details in our contact form or by email.

Requesting Details, Incorrect Information or Right to Have your Information Deleted

You may request any details of personal information which we hold about you, under the data Protection Act 1998 and under the GDPR 2018. There is no charge for this. Please contact us through the website form, or via email, if you would like a copy of any information held about you. We will aim to respond to your request within 30days, and if we cannot do so, for any reason, we will let you know.

If you believe that any information we are holding about you is incorrect or incomplete, please get in touch with us and we will promptly correct any information found to be incorrect.

If you would like to have your information deleted, please get in touch with us and we will promptly remove you from our database, unless there is a contractual or lawful reason for us not to do so. If this is the case, we will let you know within 30 days.

Questions and Complaints

You have the right to complain about the holding of your information. If EMI cannot resolve your complaint, or you feel that our response is inadequate, you can complain to the Information Commissioners Office at

Links to other websites

Our website may contain links to other external websites. We are not responsible for the protection and privacy of any information which you provide whilst visiting other sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the particular website in question.

Social Media

EMI website includes or may include links to Facebook, Linkedin and Twitter feeds. All submissions, including personal information that you enter in these applications may be used, stored, handled and disclosed in accordance with the privacy policies of the relevant application.

All information that is submitted to a third party social media application such as those stated above, in connection with this website, should be considered as public information and is not covered by Energy Medicine International’s privacy policy nor by Energy Medicine International’s terms and conditions.


What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:
For a video about cookies visit a look at cookies
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee will be payable.

If you would like a copy of the information held on you please write to: 81 Breamwater Gardens, London, TW10 7SG

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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